Updated: 1 January 2026 ยท Version 3.1

Privacy Policy i7malaysia โ€“
Your Privacy, Our Responsibility

This Privacy Policy explains how i7malaysia collects, uses, stores, and protects your personal data as a member of our platform in Malaysia. Please read it carefully before registering.

This Privacy Policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA). By using i7malaysia's services, you agree to the collection and processing of your data as described in this document.

PDPA Data Protection
Personal Data Protection Act 2010 Malaysia
SSL 256-Bit Encryption
No Data Sales
Full PDPA 2010 compliance
Right to access & correct data

I7malaysia's Privacy Commitment

Six core pillars that shape our approach to protecting every member's privacy.

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High-Level Encryption

All data transmitted between your device and i7malaysia's servers is encrypted using SSL 256-bit technology โ€” the same standard used by Malaysia's leading banks.

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No Data Sales

I7malaysia has never sold, rented, or shared member personal data with any third party for marketing purposes without your consent, and never will.

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PDPA 2010 Compliance

All our data collection and processing practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), the country's primary data protection legislation.

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Purpose-Driven Collection

We only collect data that is genuinely necessary to provide our services. No excessive or irrelevant data collection takes place beyond what the platform's operations require.

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Full Transparency

We are transparent about what data is collected, why it is collected, and how it is used. There are no hidden or undisclosed data collection processes from our members.

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User Controls

You have the right to access, correct, withdraw consent for, or request deletion of your personal data at any time through i7malaysia's support channels.

1Introduction

I7malaysia ("we", "Platform") is committed to protecting the privacy and personal data of every member using our services in Malaysia. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and clearly explains how we handle your personal information.

By registering an account or using any i7malaysia service โ€” including slots, Live Casino, Sports Betting on the Malaysia Super League and EPL, virtual sports, or any other product โ€” you confirm that you have read, understood, and accepted the terms set out in this Privacy Policy.

Policy Scope: This Privacy Policy applies to all registered i7malaysia members, website visitors, mobile app users, and any individual who interacts with our platform in any capacity.

2Personal Data We Collect

I7malaysia collects several categories of personal data necessary to provide a safe and responsible service. The data we collect is as follows:

Data CategorySample InformationRequirements
Personal InformationFull name, MyKad/passport number, date of birth, genderMandatory โ€“ KYC identity verification
Contact InformationEmail address, Malaysian phone number, home addressMandatory โ€“ account communications
Financial DataPayment methods (Touch 'n Go, DuitNow, FPX), transaction historyMandatory โ€“ deposit/withdrawal processing
Technical DataIP address, device type, web browser, operating systemAutomatic โ€“ security & troubleshooting
Usage DataGames played, session duration, betting patternsAutomatic โ€“ service improvement
CommunicationsCustomer support chat records, emails, feedbackAutomatic โ€“ service records

We do not collect sensitive personal data such as health information, religious beliefs, or political views unless specifically required for responsible gambling purposes and with your explicit consent.

3How We Collect Data

Your personal data is collected through the following channels:

  • Account registration: Information you provide when registering with i7malaysia, including your name, email, and phone number.
  • Identity verification (KYC): Documents you upload for the verification process, such as a copy of your MyKad or passport.
  • Financial transactions: Information generated when you make a deposit via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks), or when you make a withdrawal.
  • Platform usage: Data collected automatically via cookies, server logs, and other tracking technologies while you browse or use the i7malaysia platform.
  • Customer support interactions: Information you share when reaching out to us via Live Chat, WhatsApp, Telegram, or email.
  • Gaming activity: Data relating to your activity on the platform โ€” including slots, Live Casino, Sports Betting, and Virtual Sports.

4Purpose of Data Use

I7malaysia uses the personal data collected for the following legitimate purposes:

  • Account management: Creating, maintaining, and managing your member account on the i7malaysia platform.
  • Identity verification: Ensuring you meet the age requirement (18+) and membership eligibility in line with the platform's responsibilities.
  • Transaction processing: Processing deposits, withdrawals, and bonuses securely and accurately.
  • Fraud prevention: Identifying and preventing fraudulent activity, money laundering, and platform abuse.
  • Customer service: Responding to enquiries, resolving complaints, and providing technical support.
  • Platform improvements: Analysing usage patterns to improve the gaming experience and functionality of the i7malaysia platform.
  • Marketing communications: Sending information about promotions, bonuses, and platform updates โ€” only where you have consented to receive such communications.
  • Legal compliance: Fulfilling legal and regulatory obligations applicable to the platform's operations.
Legal Basis: Each data processing purpose above has a valid legal basis under Malaysia's PDPA 2010 โ€” whether based on your consent, contractual necessity, legal obligation, or i7malaysia's legitimate interests.

5Sharing Data with Third Parties

I7malaysia does not sell members' personal data to any party. However, in certain limited circumstances, we may need to share data with the following parties:

  • Payment providers: Transaction information required to process deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, and FPX. These providers are subject to their own privacy policies.
  • Game providers: Minimum data required to access games from providers such as Pragmatic Play, PG Soft, and Evolution Gaming.
  • Identity verification services: Third parties that assist with KYC processing and fraud prevention.
  • Regulatory authorities: When required by Malaysian law or a valid court order.
  • Business partners: In the event of a takeover, merger, or asset sale โ€” with prior notice to members.

All third parties receiving data from i7malaysia are required to uphold security and privacy standards that meet or exceed Malaysia's PDPA 2010 requirements. Strict data protection agreements are signed with every data processing partner.

6Data Storage & Security

I7malaysia implements comprehensive technical and organisational security measures to protect members' personal data against unauthorised access, disclosure, alteration, or destruction.

  • 256-bit SSL Encryption: All data transmitted through the i7malaysia platform is encrypted to the highest industry standards.
  • Secure servers: Data is stored in certified data centres with multiple layers of physical and digital security controls.
  • Access controls: Only authorised personnel may access member personal data, and only to the extent required for their role.
  • Regular security audits: i7malaysia's security system is regularly tested and audited by independent security experts.

Retention Period: Your personal data is retained for as long as your account is active or as long as necessary to provide our services. Following account closure, data will be kept for a minimum of 7 years for legal compliance purposes before being securely deleted.

7Your Rights as a Data Subject

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by i7malaysia:

1
Right to Access
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
2
Right to Correction
You may request corrections to any data that is inaccurate, incomplete, or out of date via the account portal or customer support.
3
Right to Withdraw Consent
You may withdraw consent for certain data processing activities (such as marketing communications) at any time. Withdrawal does not affect any processing that took place prior to that point.
4
Right to Restrict Processing
In certain circumstances, you may request that we restrict how we use your data while any issue is being resolved.
5
Right to Object
You have the right to object to the processing of your data based on our legitimate interests, including processing for direct marketing purposes.
6
Right to Erasure
You may request the deletion of your personal data, subject to our legal obligations to retain certain records for a prescribed period.

To exercise any of the rights above, please contact our privacy team at support@i7malaysia.biz or via the platform's Live Chat.

8Cookies & Tracking Technologies

I7malaysia uses cookies and similar technologies to enhance the user experience and gather analytics data. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login and session security. Cannot be disabled.
  • Functional Cookies: Saves your preferences such as language, theme, and platform settings for a more convenient experience.
  • Analytics Cookies: Helps us understand how members use the i7malaysia platform for continuous improvement.
  • Marketing Cookies: Used to display relevant promotions. You may decline these cookies without affecting the platform's core functionality.

You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the i7malaysia platform.

9Children's Privacy

The i7malaysia platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data belonging to anyone under the age of 18.

Minor Protection: Should we discover that personal data belonging to an individual under 18 has been collected, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their underage child has registered with i7malaysia are urged to contact us immediately.

To report a child-related concern, please contact us directly at support@i7malaysia.biz with "Child Protection Report" in the email subject line.

10Privacy Policy Amendments

I7malaysia reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform service updates.

  • Significant amendments will be communicated via in-platform notifications or email to your registered address.
  • The "Updated" date at the top of this document will be revised to reflect the latest version.
  • Continued use of the platform following any amendments constitutes acceptance of the updated Privacy Policy.
  • You are encouraged to review this page periodically to stay informed of i7malaysia's latest privacy practices.

11Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way i7malaysia handles your personal data, please reach out to us through the following channels:

Email
support@i7malaysia.biz
Response within 24 hours
Live Chat
Available 24/7 within the platform
Response within 2 minutes
WhatsApp
24/7 support
24 hours, 7 days a week

We are committed to handling every privacy-related enquiry with care and thoroughness. Our privacy team will endeavour to resolve all issues within 14 calendar days of receiving your request.

Your Data Is Safe with i7malaysia.
Play with Peace of Mind.

Over 500,000 Malaysian members have trusted i7malaysia with their personal data. With 256-bit SSL protection and full PDPA compliance, your first deposit is completely secure. Get started from as little as RM10.

256-bit SSL PDPA 2010 Compliance No data selling Your data, your control
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